Presto! Automated Teller Machine (ATM) FAQ

The Presto! Network is a debit network owned and operated by Publix Super Markets, Inc. It consists of over 1,250 ATMs located at Publix Super Markets throughout the southeastern United States. Access is surcharge-free for customers of Presto! member financial institutions.

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How do I benefit from my financial institution’s membership with the Presto! Network?
What is an ATM surcharge fee?
How do I become a member of the Presto! Network?
Do the Presto! ATMs accept deposits?
My financial institution notified me that I have access to the Presto! ATMs. Is any type of enrollment required?
I am concerned about skimming activities at ATMs. How secure are Presto! ATMs?
Am I able to use my chip card at a Presto! ATM?
Where are Presto! ATMs located?
What denominations do Presto! ATMs dispense?
Are there any withdrawal limitations at Presto! ATMs?
How do I know if my financial institution is a member of the Presto! Network?
Can I use the ATM even if my financial institution isn’t a member of the Presto! Network?
I was charged a fee from my bank or credit union even though they are a Presto! member. What is this fee and how do I know in advance if I will be charged one?
I believe I was charged incorrectly for my ATM/POS transaction. Who can I contact?
I suspect fraudulent use of my card. Who can I contact?
I am with law enforcement, and I need information about or video footage of a transaction that occurred at Publix. Who do I contact?
I’m not familiar with using ATMs. How do I use my card to make a withdrawal, what is a PIN, and do I need to know my account number?