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It’s Our Pleasure to Serve You.

Coronavirus (COVID-19) News, Help, and Information

For the latest news and information about how Publix is responding to coronavirus in our stores, please visit publix.com/coronavirus. Here you will find adjusted store hours, steps to shop online, and answers to frequently asked questions.

Our Customer Care team is ready to assist with your questions and comments because your feedback is important. Customers like you help keep Publix the place “Where Shopping is a Pleasure.”

Use the contact form. We can help.

We are currently receiving higher than normal contact volume. It may take longer for us to respond than normal. We appreciate your patience and understanding. For urgent matters, please call
800-242-1227 during business hours.

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Thank you for contacting Publix.

We've received your email and look forward to assisting you shortly. We make every effort to respond to all inquiries within 24–48 business hours.

For urgent matters, please call us at 1-800-242-1227 during normal business hours.

Customer Care Business Hours

Monday - Friday 9am - 6pm (EST)
Saturday 9am - noon (EST)
Social Media 8am- 8pm, 365 days a year

Mailing Address

Publix Super Markets, Inc.
Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407